Terms and Conditions last updated: 2025-11-28
Welcome to ValySond! These Terms and Conditions govern your use of our services. By accessing or using our platform, you agree to abide by the terms outlined below. If you do not agree, please refrain from using our services.
Table of Contents
8. Privacy and Data Protection
11. Modifications to the Terms
1. Acceptance of Terms
By signing up for or using our services, you confirm that you agree to these Terms. We reserve the right to update these Terms at any time. It is your responsibility to review them regularly and ensure that you are familiar with the most recent version.
2. Eligibility
You must be at least 18 years old, or the legal age of majority in your jurisdiction, to use ValySond. If you are under 18, you must not access or use our services. We may restrict or limit access to our services based on geographic location, legal requirements, or other criteria at our sole discretion.
3. Account Creation
To access ValySond’s features, you must create an account. You are responsible for providing accurate and complete information during registration and for keeping your account details up to date. You are also responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. If you suspect any unauthorized access or security breach, you must notify us immediately.
4. Subscription & Billing
ValySond offers a variety of subscription plans. Details regarding pricing, subscription terms, and billing cycles are displayed on our website. Your specific plan, including its duration and cost, will be shown at the time of purchase or enrollment.
Trials
By enrolling in a membership plan with , you give permission for your payment card to be
charged for the trial period and, if you continue, for the ongoing subscription fee. Once your account is
created, a confirmation email will be sent to the email address provided during sign-up, including billing
information.
A reminder email will also be sent — seven days prior to trial expiration, or immediately after purchase for
shorter trials — containing the trial’s expiration date, your purchase invoice, and these Terms of Use. Your
enrollment serves as consent for to charge your payment method automatically once the
trial ends. Please ensure that your email settings allow delivery of confirmation and reminder messages. If
you fail to receive them, contact our Customer Support Centre.
Billing Terms
Charges will be processed automatically using your chosen payment method. The duration of your billing cycle
corresponds to the subscription plan you selected. You will receive invoices and confirmation emails for
your payments. If a payment fails, we may attempt to process it again, which could adjust your payment date.
You remain accountable for any unpaid amounts until cancellation. may, at its sole
discretion, offer subscription discounts without prior notice.
Payments are securely encrypted and may be processed by third-party providers, whose terms also apply. We
are not liable for any actions taken by these third parties.
5. Payment Methods
We support multiple payment options to allow you to pay for your subscription conveniently. All transactions
are processed over a fully SSL-encrypted connection. It is your responsibility to ensure that your payment
details remain accurate, complete, and valid.
If a payment cannot be completed, access to your account may be temporarily paused until the issue is
corrected. By submitting your payment information, you confirm that the card and billing details are valid
and lawfully yours, and you consent to their sharing with authorized third parties such as payment
processors or acquiring banks. Payments handled by external providers are subject to their own terms and
conditions, and bears no liability for any matters arising from your interactions with
those providers.
6. Subscription Cancellation
You may cancel your subscription at any time. If you cancel, your subscription will remain active until the
end of the current billing cycle. Refunds are provided in accordance with our refund policy, which allows
for full refunds within 14 days of the payment, unless otherwise required by applicable law.
The Billing Terms of ValySond may change at any time, with revised fees published on the Service.
Continued use of the Site or a Membership purchase after such updates indicates your acceptance of the
revised terms.
7. User Conduct
You agree to use ValySond in a lawful, respectful, and responsible manner. The following actions are strictly prohibited:
• Engaging in fraud or illegal activity.
• Disrupting or interfering with the functionality or security of our services.
• Uploading or distributing malicious software, harmful content, or unauthorized materials.
• Harassing, threatening, or abusing other users or our staff.
Violation of these terms may result in the suspension or termination of your account. You accept that cannot be held accountable for any disputes or claims involving you and except as expressly provided in these Terms.
8. Privacy and Data Protection
We value your privacy and are committed to protecting your personal data. Please refer to our Privacy Policy
for detailed information on how we collect, use, store, and protect your information.
In accordance with GDPR, acts as the Data Controller for the majority of personal
information we collect. However, for certain logs or data transmitted through the platform, we operate as a
Data Processor and handle the information strictly based on the user’s instructions.
9. Limitation of Liability
We make every effort to provide reliable and secure services, but we are not liable for:
• Any indirect, incidental, or consequential damages arising from the use or inability to use our platform.
• Any data loss, interruption, delay, or unavailability of service, except where required by law.
Our total liability is limited to the amount paid by you for the service during the past 12 months, to the extent permitted by applicable law.
10. Dispute Resolution
In the event of a dispute, you agree to resolve the issue through binding arbitration instead of going to
court, except where applicable law provides otherwise. By using our services, you waive any right to
participate in class actions or class arbitrations.
We ensure our practices align with EU consumer protection and product liability regulations, such as
Directive 2011/83/EU and its national transpositions. We do not exclude or limit our liability where EU law
prohibits it. Subject to those legal boundaries, we are not liable for any indirect, incidental, or
consequential losses incurred through the use of our website or services.
Pursuant to Regulation (EU) 524/2013, consumers may bring complaints to the European Online Dispute
Resolution platform.
11. Modifications to the Terms
We may update or revise these Terms at any time. Any changes will be posted on this page, and the revised Terms will be effective immediately upon posting, unless otherwise indicated. We recommend that you review this page periodically to stay informed about our policies and any updates that may affect your rights and obligations.
12. Feedback and Suggestions
We welcome your feedback and suggestions. By providing them, you agree that ValySond may use your input to improve our offerings, enhance security, prevent fraud, and comply with applicable legal standards, without any obligation to compensate you.
13. Governing Law
These Terms are governed by the laws of Cyprus. Any disputes related to these Terms, your use of the services, or any related matters will be subject to the exclusive jurisdiction of the courts in , unless otherwise required by applicable consumer protection laws.
14. Contact Us
If you have any questions regarding these Terms or need assistance, please contact us at:
• Email: [email protected]
• Phone: +35722276416 (Mon–Fri, 08:00–23:00 GMT+2)
• Mail: ValySond, Patmou 13, Engomi, 2416, Nicosia, Cyprus
15. Entire Agreement
These Terms represent the entire agreement between you and ValySond regarding the use of our services and supersede all prior agreements, understandings, or arrangements (whether written or oral) relating to the subject matter herein. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
